CiviCRM will help whether you are starting off on a new project or whether you are wanting to better harness the mountain of information held by your non-profit. You can use it to achieve more, grow more, communicate better and make better decisions.

Achieve more

CiviCRM gives you the tools you need to easily capture information about your contacts, organise that information and put it to use.  Additional functionality to manage events, membership drives, and fund-raising campaigns means you can spend less time on administration and more on your mission.

CiviCRM's event management framework provides a set of tools to manage events from start to finish.  It integrates with your website for publicity and online bookings, and can automatically syndicate event information to other sources.  Out-of-the-box integration with a range of payment processors allows your constituents to register and pay immediately online (and you can also process registrations offline if you or your constituents prefer).  When the event is over, you are left with a complete record of attendance linked to each contact's personal record.

CiviCRM provides an automated online sign-up and renewal process, which is flexible and configurable to match virtually any non-profit's membership model (including yearly membership, 'rolling renewals', different membership prices and automatic renewals).  It is also designed for offline membership processing.

Earn more

CiviCRM has a sophisticated finance and fundraising framework, designed to make it as easy as possible for people to donate to you and for you to keep track of donations.

Create online campaign pages and send personalised emails that link to pre-filled forms for one click donations.  Leverage social networks and let your supporters fundraise for you with Personal Campaign Pages linked to your organisation's campaigns - you get the donations and they get the kudos.  You can also set up automated recurring payments to ensure you make the most out of your loyal supporters.

CiviCRM also provides an at-a-glance overview of all 'money in', whether it is from campaigns, membership drives, events, or other sources, enabling you to see who has donated as a result of what form of engagement. You can quickly generate reports about who is responding to specific campaigns and messages, enabling you to develop more effective campaigns.

Communicate better

Good communication is all about knowing your constituents.  An integrated and historical record of interactions with each constituent means you have detailed knowledge that you can use when you talk to them on an individual basis.

CiviCRM lets you harness all the knowledge you have about your constituents to generate personalised mass mailings, for example:

• a mail to all contacts who didn't attend an event in the last year encouraging them to re-engage with the organisation
• a printed letter to members that donated more than a specified amount to recognise their contribution to your organisation.

Communication is a two-way process.  In any online interaction with clients, CiviCRM gives you the opportunity to ask them questions either to collect information or to increase their engagement with you.  You can encourage them to volunteer more information, shift to monthly giving, or make a special contribution to your current campaign.

Make better decisions

By managing your information, CiviCRM gives you the tools you need to make better decisions.  You can run ad hoc reports to answer specific questions, or run regular reports to assess the success of your work. This information can tell you how you are achieving your goals and help you to better target your resources.